Legal
Privacy Policy
Draft for legal review. This document is a working draft and must be reviewed by a qualified Ontario legal professional before publication.
Overview
OTO Construction ("we", "us") respects your privacy. This policy explains how we handle personal information collected through this website, consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you submit a quote request we collect the information you provide: your name, email address, phone number, project location, service of interest, project description and, optionally, budget range, timeline and preferred contact method. Our hosting provider may also record standard technical data such as IP address and browser type for security and performance.
How we use it
We use your information to respond to your inquiry, prepare estimates, communicate about your project and improve our services. We do not sell your personal information.
Sharing
We share information only with service providers that help us operate this website and manage inquiries, under obligations to protect it, or where required by law.
Storage and security
Inquiries are stored using secured, access-controlled infrastructure. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.
Retention
We retain inquiry information only as long as needed for the purposes described or as required by law.
Your rights
You may request access to, correction of, or deletion of your personal information, or withdraw consent to further communication, by contacting us through the Contact page.
Changes
We may update this policy from time to time. The current version will always be posted on this page.